Most South African households at one time or another have had a Defy home appliance. Their products (the Gemini range) are mid range in price so is affordable without costing your soul (well maybe their combo gas / electric stainless steel contraption might be a devil's price, which I might be willing to contemplate paying, or sell the kids for the money :) ).
Their after service care is exceptional (Defy and their agents). As I should know. Because today, their Repair Dude came out to fix the door on my front loader. The door with the plastic handle that somehow or other I broke. Don't ask how I did it, I still don't know. Like I told Himself, I just opened the door up and something fell out, it wasn't the clothes I had just washed. R560 later my door is fixed and I can continue on my merry way washing clothes. Until it breaks again.
Repair Dude had a look at the oven too. The one whose door can't close properly. Ja he says, all we do is move this out the way, turn the door around and fix it to that side so you can use it again. It just opens from the wrong side. Oh and the knobs on the hob, those they have thousands of in stock, doesn't matter what model your hob is because one size truly does fit all.
Now I just have to wait for a quote to fix the door on the oven.